Support & Feedback
Have a question about vibration settings, controller pairing, or your subscription? Send us an email anytime.
When writing in, mentioning your iPhone model and iOS version helps us troubleshoot faster.
Frequently asked questions
What if the vibration feels weak?
Vibration strength depends on your iPhone model. If vibration feels weak, check that System Haptics is turned on in Settings > Sounds & Haptics, and that Vibration is turned on in Settings > Accessibility > Touch. You can also slide intensity to 100% or turn on Boost in rhythm mode.
Do I need any extra device or account?
No. Massager uses your iPhone's built-in vibration motor and works right away without signing up. Pairing a game controller is completely optional.
Which devices are supported?
Massager supports iPhone running iOS 16.6 or later. There is no iPad, Mac, Android, or Apple Watch version.
How do I manage or cancel a subscription?
Purchases and subscriptions are handled by Apple. After purchase, you can manage your subscription and turn off auto-renew anytime in your Apple Account settings at least 24 hours before the current period ends.
Is Massager a medical device?
No. Massager is for comfort and relaxation. It is not a medical device.
Are my songs uploaded when using Music Sync?
No. Music library permission is used only to play songs you choose locally on your iPhone with rhythmic vibration. Your songs and library info never leave your phone.